Error codes returned by ImprovMX’s SMTP server
A list of error codes returned by our server when you try to send an email. Bounce, anti-spam, loop detection error codes.
Here is a list of error codes returned by our server when you try to send an email. This should help you better understand why an email was refused and if it’s something on our end or yours.
- 5.9.0 – Loop detected: Email is sent and forwarded from/to improvmx.com. We block these messages in order to avoid loops
- 5.9.1 – Bounces sents from ImprovMX are not really sent and blocked here.
- 5.9.2 – The domain was not found.
- 5.9.3 – Our database returned invalid pieces of information about the requested recipient’s domain
- 5.9.4 – Our anti-spam check failed. We need the sender to retry sending.
- 5.9.5 – Unable to correctly read the forwarding recipient (where to forward the email to)
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Still unclear? Watch a step-by-step video
Andy, a happy user from ImprovMX, has recorded a step-by-step video to explain how to set up your business email alias.