Updated August 17th, 2020.
From time to time, ImprovMX may receive requests for assistance from law enforcement authorities. As a strict general rule, ImprovMX only complies with legally binding orders.
In the event that we have questions about the legality of an order, ImprovMX will always request further clarification from French authorities. If doubts persist and the order appears not to be compliant with legal requirements, ImprovMX will contest it to the extent permitted by law.
ImprovMX may also sometimes act upon other types of requests. If presented with overwhelming evidence that the account in question is being used for illegal purposes against our Terms and Conditions, the offending account will be suspended immediately. Legality is assessed on French law, and illegal purposes include activities such as phishing, ransomware, or identity theft. No data is handed to third parties during this process unless a qualifying data order is also received.
This is a list of request we received and their state.