ForwardEmail and ImprovMX offer similar core features - both handle email forwarding and sending. ForwardEmail also includes mailbox hosting, making it a cheaper all-in-one option, but it is challenging to setup with less focus placed on forwarding reliability.
ImprovMX is built for simplicity, speed, and reliability with a clean interface and responsive support.
Choose ForwardEmail if you want a lower-cost option that includes mailbox hosting. Choose ImprovMX if you value a focused, dependable service backed by responsive support.
Forward Email
Customer Support
Excellent Human & AI Chatbot Support
Clunky support interface, poor response reputation1
Pricing
Free plan includes forwarding. Paid plans start at $4/month ($50/year). Contact us to learn more.
Free plan includes forwarding. Paid plans start at $3/month.
Email Send API
Has SMTP sending, but a send API is in progress
Has SMTP sending and a send API
Simplicity
Simple laser focused UI for email forwarding
Setup can be complicated and challenging for non-technical users2
Mailbox/Storage
No mailbox hosting/storage
Forwarding logic
Open-source
Not open source
Fully open source
Scalability/Limits
Transparent limits, talk to us for uncapped limits
Transparent limits, uncapped limits with enterprise
Compliance
ImprovMX is GDPR compliant
ForwardEmail is GPDR compliant
1. Offers support through a confusing Matrix chatroom, making it difficult to get help. There are countless complaints online about ForwardEmail's poor customer support - see article, thread and thread.
2. ForwardEmail’s FAQ is poorly structured and overly technical, making setup unnecessarily complicated and difficult to follow.
Questions? Reach out to us, we'd love to chat about email service providers.
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