Both services provide email forwarding and SMTP. ForwardMX is a simple, entry-level solution with paid-only plans, basic support, and a much smaller user base.
ImprovMX offers more advanced features: powerful forwarding logic (regex, webhooks, routing rules), hands-on technical support, and also offers a free tier.
Choose Improvmx if you want free forwarding, or need a feature-rich solution with better support.
Customer Support
Excellent Human & AI Chatbot Support
Limited email ticket support 1
Pricing
Free forwarding for one domain, paid plans can scale
No free tier but paid plans are a bit cheaper
Forwarding logic
Basic catch-all supported
User Interface
Simple & modern laser focused UI
Simple UI but outdated
API
Clear and concise API documentation
Poorly written & sparse API documentation
Multi-recipient support
Logging/analytics
Logs are basic & not user friendly- removed hourly
Setup Guides
Simple and concise setup guides
Easy to follow guides, though selection is limited
Scalability/Limits
Transparent limits, talk to us for uncapped limits
SMTP limits not publically disclosed
Compliance
ImprovMX is GDPR compliant
No compliance mentioned
1. ForwardMX explicitly states they do not provide general tech support for third-party scripts, hosting issues or domain registration.
Questions? Reach out to us, we'd love to chat about email service providers.
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Set up in minutes and forget about it.