ImprovMX and Cloudflare both offer email forwarding, but Cloudflare offers it as a free add-on to its enormous product offering, while ImprovMX offers a solution focused solely on email forwarding.
Choose Cloudflare if you're already their user, prefer your email forwarding handled by a giant provider and don't require SMTP sending. Choose ImprovMX if you're having trouble with Cloudflare's free email deliverability, need advanced forwarding options and SMTP sending.
CLOUDFLARE
Customer Support
Excellent Human & AI Chatbot Support
Pricing
Free forwarding for one domain, paid plans can scale
Sending
Has SMTP sending on paid plans
No SMTP sending
Advanced Forwarding
Forwarding Logic
Very simple, no-code Rules routing
Multi-Recipient
Logging/Analytics
Scalability/Limits
Transparent limits, talk to us for uncapped limits
Limits not publically disclosed
Compliance
ImprovMX is GDPR compliant
Registrar Compatibility
Can use any DNS registrar
Must host domain on Cloudflare
1. Users frequently criticize Cloudflare’s support for being slow, generic, and difficult to reach - especially on lower-tier plans - with recurring complaints about unresolved billing and refund issues. User complaints a. b, c
2. Cloudflare supports a basic catch-all, but they don't listen to their customers who have been asking for regex routing for years a
3. Users complain in Cloudflare community threads that mail logs are too limited - only showing recent activity and lacking detailed delivery or bounce information a, b, c
2. Cloudflare supports a basic catch-all, but they don't listen to their customers who have been asking for regex routing for years a
3. Users complain in Cloudflare community threads that mail logs are too limited - only showing recent activity and lacking detailed delivery or bounce information a, b, c
Questions? Reach out to us, we'd love to chat about email service providers.
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