VS

ImprovMX doesn’t host your inbox. We offer advanced1 email forwarding to your existing inbox (Gmail, Outlook, etc.), with the option to send via SMTP.

Zoho Mail is the inbox itself where you read and send mail.

Your choice largely depends on if you need a hosted inbox or prefer to use your existing inbox.

Setup
Must setup DNS records for forwarding and sending
Easy inbox creation, but a hassle to migrate 2
Mailbox hosting
No mailbox hosting, forwards to existing mailbox.
Hosted mailbox with contacts, calendar and storage
Apps
Just a web app
Desktop and Mobile inbox apps
API
API to manage forwarding, domains and aliases
API manages mailbox
Free plan
Free plan anywhere in the world
Free plan only available in select data centers
Pricing
Paid plans with high alias limits are cheaper
Per-user mailbox plans are more expensive
Webhooks
Full email contents delivered to your webhook
Multi-recipient
Multi-recipient forwarding supported
Limited—setup is unnecessarily complicated 4
Regex matching
Regex matching not supported with custom filters
Compliance
ImprovMX is GDPR compliant
2. Zoho does offer one-click migration but this is currently supported only by Google Workspace and Microsoft 365.
3. Zoho webhooks are notification-style: they can send only basic fields (subject/from/to/time), and you use Zoho’s API if you need the full email.
4. Zoho users report practical limitations/quirks when trying to forward to multiple different external addresses via rules.
Questions? Reach out to us, we'd love to chat about email service providers.

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