Google Workspace gives you hosted mailboxes on your domain with tools like Drive, Calendar, Contacts and more1
ImprovMX doesn’t provide a mailbox but offers advanced2 email forwarding to your existing mailbox (e.g. Gmail).
Choose Google Workspace if you need their suite of tools and are willing to pay a per user premium. Choose ImprovMX if you need advanced2 email forwarding or want significantly more affordable per-user pricing.
Pricing
Paid plans with high alias limits are cheaper
Per-user mailbox plans are more expensive
Free Tier
Free forwarding for one domain. Paid plans for scale.
Paid service only (after 14-day trial)
Customer Support
Excellent Human & AI Chatbot Support
1,5-star Trustpilot rating, very poor reputation3
Mailbox Hosting
No mailbox hosting, forwards to existing inbox.
Apps
Just a web app
Webhooks
Inbound emails can fire webhooks requests
No webhook support
Multi-Recipient
Forwarding API
API manages domain forwarding
No forwarding API—configured via admin policies.
Alias Management
Aliases can be created and deleted easily
Aliases tied to users or groups
Compliance
ImprovMX is GDPR compliant
1. Google Workspace includes Google Drive for cloud storage, shared calendars and contacts, and collaboration tools like Docs, Sheets, and Slides. It also includes Google Meet for video calls and Google Chat for messaging.
2. ImprovMX offers SMTP sending, rules routing, wildcard addresses, multiple recipient destinations, regex aliases and webhooks.
3. On Trustpilot, Google Workspace has a poor rating, with many reviews citing billing issues, account lockouts, and difficulty reaching human support.
4. Google workspace multi-recipient forwarding requires admin routing configurations or using groups—not as simple as ImprovMX's multi-recipient setup.
Questions? Reach out to us, we'd love to chat about email service providers.
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