Both services provide email forwarding and SMTP. ForwardMX is a simple, entry-level solution with paid-only plans, basic support, and a much smaller user base.
ImprovMX offers more advanced features: powerful forwarding logic (regex, webhooks, routing rules), hands-on technical support, and also offers a free tier.
Choose Improvmx if you want free forwarding, or need a feature-rich solution with better support.
ImprovMX
ForwardMX
Customer Support
Excellent Human & AI Chatbot Support
Limited email ticket support[1]
Pricing
Free forwarding for one domain, paid plans can scale
No free tier but paid plans are a bit cheaper
Forwarding logic
Rules routing, Regexes and Webhooks
Basic catch-all supported
User Interface
Simple & modern laser focused UI
Simple UI but outdated
API
Clear and concise API documentation
Poorly written & sparse API documentation
CLI/MCP
Does not offer a CLI nor MCP.
Multi-recipient support
One alias to multiple recipients forwarding supported
One alias to multiple recipients forwarding supported
Logging/analytics
Offers detailed mail logs and log retention > 7 days
Logs are basic & not user friendly—removed hourly
Setup Guides
Simple and concise setup guides
Easy to follow guides, though selection is limited
Scalability/Limits
Transparent limits, talk to us for uncapped limits
SMTP limits not publicly disclosed
Compliance
ImprovMX is GDPR compliant
No compliance mentioned
1. ForwardMX explicitly states they do not provide general tech support for third-party scripts, hosting issues or domain registration. See their support policy.
2. ImprovMX's CLI is built for terminal workflows, automation, and ai coding tools like Claude Code and OpenAI Codex.
Questions? Reach out to us, we love chatting about email service providers.
Your domain deserves better email
Set up in minutes and forget about it.